At BRONTHAREXIS, your satisfaction is our priority. If you are not entirely delighted with your purchase, we are here to help. Please read our refund policy to understand the procedures and conditions under which refunds can be requested.
You have 30 days to return an item from the date you received it. To be eligible for a return, the item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Non-returnable items include:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately inform you about the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact our support team at [email protected].